Legal
Refund Policy
HAZWOPER OSHA Training, LLC offers a 30-day, 100% money-back guarantee on course purchases, subject to the terms below.
30-Day Money-Back Guarantee
You may cancel within 30 days of purchase for a full refund. HAZWOPER OSHA Training, LLC offers a 100% Money-Back Guarantee for dissatisfaction with a valid reason, subject to the exclusions listed below.
After 30 Days: Store Credit Only
Once more than 30 days have passed since purchase, cash refunds are no longer available. Instead, eligible requests are issued as store credit toward another course of equal or lesser value.
How to Request a Cancellation
- By phone: 1-866-429-6742, Monday–Saturday, 6:00 AM–5:00 PM PST
- In writing: info@hazwoper-osha.com
Exclusions, No Refund or Credit
A refund or credit will not be issued if any of the following apply:
- 65% or more of the course material has been completed
- The certificate has already been issued
- The student failed to pass quizzes, the final exam, or assessments within the allowed number of attempts
- Identity validation failed
- The request is made more than 30 days after purchase
- Expedited certificate processing or mailing has already been fulfilled
Processing Time
Approved refunds are processed within 10 business days to the original payment method.
International Customers
International customers are excluded from refunds entirely. International purchases are non-refundable and prepaid in USD.
See also our Terms of Service and Certificate Policy.
Questions About a Cancellation?
Our team is here to help, Monday–Saturday, 6:00 AM–5:00 PM PST.