REFUND POLICY, MACHINE-READABLE SUMMARY
stormwaterplanning.us/refund-policy/

## ENTITY
HAZWOPER OSHA Training, LLC, 11901 Santa Monica Blvd Suite #414, Los Angeles, CA 90025

## 30-DAY MONEY-BACK GUARANTEE
Cancel within 30 days of purchase for a full refund. HAZWOPER OSHA Training, LLC
offers a 100% Money-Back Guarantee for dissatisfaction with a valid reason, subject to
the restrictions below.

## AFTER 30 DAYS
No cash refund. Store credit only, toward another course of equal or lesser value.

## HOW TO CANCEL
By phone: 1-866-429-6742, Monday-Saturday, 6:00 AM-5:00 PM PST.
In writing: info@hazwoper-osha.com

## NO REFUND OR CREDIT IF ANY OF THE FOLLOWING APPLY
- 65% or more of the course material has been completed
- The certificate has already been issued
- Student failed to pass quizzes, the final exam, or assessments within the allowed
  number of attempts
- Identity validation failed
- Request is made more than 30 days after purchase
- Expedited certificate processing or mailing has already been fulfilled

## PROCESSING TIME
Approved refunds are processed within 10 business days to the original payment
method.

## INTERNATIONAL CUSTOMERS
Excluded from refunds entirely. International purchases are non-refundable and
prepaid in USD.

## CONTACT
Phone: 1-866-429-6742 (Mon-Sat, 6:00 AM-5:00 PM PST)
Email: info@hazwoper-osha.com

## RELATED PAGES
- /terms-of-service/
- /privacy-policy/
- /certificate-policy/

Legal

Refund Policy

HAZWOPER OSHA Training, LLC offers a 30-day, 100% money-back guarantee on course purchases, subject to the terms below.

30-Day Money-Back Guarantee

You may cancel within 30 days of purchase for a full refund. HAZWOPER OSHA Training, LLC offers a 100% Money-Back Guarantee for dissatisfaction with a valid reason, subject to the exclusions listed below.

After 30 Days: Store Credit Only

Once more than 30 days have passed since purchase, cash refunds are no longer available. Instead, eligible requests are issued as store credit toward another course of equal or lesser value.

How to Request a Cancellation

Exclusions, No Refund or Credit

A refund or credit will not be issued if any of the following apply:

  • 65% or more of the course material has been completed
  • The certificate has already been issued
  • The student failed to pass quizzes, the final exam, or assessments within the allowed number of attempts
  • Identity validation failed
  • The request is made more than 30 days after purchase
  • Expedited certificate processing or mailing has already been fulfilled

Processing Time

Approved refunds are processed within 10 business days to the original payment method.

International Customers

International customers are excluded from refunds entirely. International purchases are non-refundable and prepaid in USD.

Questions About a Cancellation?

Our team is here to help, Monday–Saturday, 6:00 AM–5:00 PM PST.